{"id":4378,"date":"2026-09-26T02:20:43","date_gmt":"2026-09-26T01:20:43","guid":{"rendered":""},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T23:00:00","slug":"customer-training-manager-m-f-d-voize-742b8","status":"publish","type":"job_listing","link":"https:\/\/africantalents.online\/blog\/poste\/customer-training-manager-m-f-d-voize-742b8\/","title":{"rendered":"Customer Training Manager (m\/f\/d)"},"content":{"rendered":"<h2>\ud83c\udfa4 Why voize? Because we\u2019re more than just a job!<\/h2>\n<p style=\"min-height:1.5em\">At voize, <strong>we believe the greatest gift to frontline workers is time &#8211; time to care, connect, and be present.<\/strong> Today, that time is lost to <strong>busywork and complex systems <\/strong>that pull them away from what matters most: <strong>people<\/strong>.<\/p>\n<p style=\"min-height:1.5em\"><strong>Our vision is to change that by building AI companions<\/strong> that seamlessly take over digital workflows. We don&rsquo;t replace humans with technology &#8211; <strong>we amplify their impact.<\/strong><\/p>\n<p style=\"min-height:1.5em\">Our mission is backed with a <strong>$50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion<\/strong> to ease their daily workload.<\/p>\n<p style=\"min-height:1.5em\">As a dynamic team, we combine first-in-class technology with meaningful social impact. <strong>And now, we\u2019re looking for you to join us on this mission!<\/strong><\/p>\n<p style=\"min-height:1.5em\">\n<h2>\ud83d\udca1 Your Mission: Drive product activation through transformative training<\/h2>\n<p style=\"min-height:1.5em\">As an <strong>Onboarding Manager &#8211; Training Expert<\/strong>, you will be responsible for delivering impactful training sessions, both online and onsite, to ensure users understand how to maximize the value of voize\u2019s AI-powered solution. You will motivate and engage groups of 10-15 caregivers (power users &amp; voize coaches), empowering them to embrace the technology and improve their documentation workflow.<\/p>\n<p style=\"min-height:1.5em\">\n<h2>\ud83d\ude80 Your Daily Business \u2013 No two days are alike<\/h2>\n<ul style=\"min-height:1.5em\">\n<li>\n<p style=\"min-height:1.5em\"><strong>Train the Trainer:<\/strong> Lead online and onsite sessions, empowering voize coaches at our clients to deliver effective training to larger groups.<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\"><strong>Deliver dynamic training:<\/strong> Facilitate engaging and motivating training sessions for caregivers to activate the product quickly.<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\"><strong>Collaborate with cross-functional teams:<\/strong> Work closely with Support, Product, and Customer Success teams to solve onboarding challenges and provide real-time feedback.<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\"><strong>Monitor training effectiveness:<\/strong> Track user adoption and revisit training for groups with low engagement.<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\"><strong>Create and optimize training materials:<\/strong> Continuously update and improve training content based on feedback and onboarding friction.<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\"><strong>Onsite visits:<\/strong> Conduct visits for low adoption cases to re-engage users and support them on-site.<\/p>\n<\/li>\n<\/ul>\n<p style=\"min-height:1.5em\">\n<h2>\ud83e\udd1d Your Skillset \u2013 What you bring to the table<\/h2>\n<ul style=\"min-height:1.5em\">\n<li>\n<p style=\"min-height:1.5em\">Proven experience in <strong>Train the Trainer<\/strong> programs, particularly with large groups<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\">Strong communication and presentation skills, able to engage and motivate users<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\">Experience in training professionals, ideally in the healthcare or caregiving sector<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\">Passion for technology adoption and empowering others to embrace change<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\">Fluent in German (C2), with good knowledge of English<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\">Willingness to travel 2\u20133 times a week to our customers &#8211; ideally you are based in Berlin, Munich, Cologne, or Frankfurt, as long as you are flexible to travel<\/p>\n<\/li>\n<\/ul>\n<p style=\"min-height:1.5em\">\n<h2>\ud83c\udf31 Growing together \u2013 what you can expect at voize<\/h2>\n<ul style=\"min-height:1.5em\">\n<li>\n<p style=\"min-height:1.5em\">We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\">We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\">Become a co-creator of our success with stock options<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\">Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible<\/p>\n<\/li>\n<li>\n<p style=\"min-height:1.5em\">You decide when you work best, that means flexible working hours and a good hybrid set-up.<\/p>\n<\/li>\n<\/ul>\n<p style=\"min-height:1.5em\">\n<h2>\u2728 <strong>Ready to talk?<\/strong> Apply now! \ud83d\ude80<\/h2>\n<p style=\"min-height:1.5em\">We look forward to your application and can\u2019t wait to meet you \u2013 no matter who you are or what background you have!<\/p>\n<p>Find more <a href=\"https:\/\/www.arbeitnow.com\/english-speaking-jobs\">English Speaking Jobs in Germany<\/a> on Arbeitnow<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_promoted":"","_job_location":"Berlin","_application":"https:\/\/www.arbeitnow.com\/jobs\/companies\/voize\/customer-training-manager-berlin-374794","_company_name":"Voize","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[6],"class_list":["post-4378","job_listing","type-job_listing","status-publish","hentry","job-type-full-time"],"_links":{"self":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-listings\/4378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/media?parent=4378"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-categories?post=4378"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-types?post=4378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}