At voize, we believe the greatest gift to frontline workers is time – time to care, connect, and be present.<\/strong> Today, that time is lost to busywork and complex systems that pull them away from what matters most: people.<\/strong><\/p>\n Our vision is to change that by building AI companions that seamlessly take over digital workflows<\/strong>. We don’t replace humans with technology – we amplify their impact.<\/p>\n Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.<\/strong><\/p>\n As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we\u2019re looking for you to join us on this mission!<\/strong><\/p>\n \n As a Care Expert<\/strong>, you are the trusted care advisor for voize’s most important care group customers. Together with their Customer Success Manager, you make sure voize really changes how care teams work – not just that it goes live. You speak with QM-Leitungen and Pflegedienstleitungen as a peer, because you have done their job. Your success shows in adoption and in the time teams get back.<\/p>\n \n Support 6-10 strategic care group accounts as their care expert, side by side with their Customer Success Manager<\/p>\n<\/li>\n Look at QM processes, documentation routines and the EHR setup (e.g. Vivendi) before go-live, so mismatches surface early instead of during rollout<\/p>\n<\/li>\n Talk with QM-Leitungen and Pflegedienstleitungen as a peer about process design, how documentation is structured, and change management – in their language, not ours<\/p>\n<\/li>\n Review adoption with customer leadership after go-live and share clear, practical recommendations on voize settings and on care workflows<\/p>\n<\/li>\n Bring what you see across accounts back to our Product team, and name clearly what is a process topic, an EHR setup topic, or a real product need<\/p>\n \n<\/li>\n<\/ul>\n You have worked as Pflegedienstleitung, QM-Beauftragte\/r or in a similar senior care quality or operations role – at the level of the people you will advise<\/p>\n<\/li>\n You know QM processes, care documentation standards and EHR systems (ideally Vivendi\/Snap) in station\u00e4rer Altenpflege<\/p>\n<\/li>\n You speak fluent German and can meet a careful Pflegedienstleitung, a cautious Gesch\u00e4ftsf\u00fchrung and a busy IT admin on the same day, each in their own way<\/p>\n<\/li>\n You think in a structured way and can tell whether something is a process topic, a system setup topic, or a change management topic – and what helps in each case<\/p>\n<\/li>\n You enjoy close collaboration: with CSMs, with Product, and on building the Care Expert playbook together<\/p>\n<\/li>\n<\/ul>\n We are a fast-growing startup, that means you will tackle new topics, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care<\/p>\n<\/li>\n We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany<\/p>\n<\/li>\n Become a co-creator of our success with stock options<\/p>\n<\/li>\n Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible<\/p>\n<\/li>\n You decide when you work best; that means flexible working hours and a good hybrid set-up.<\/p>\n<\/li>\n<\/ul>\n We look forward to your application and can\u2019t wait to meet you – no matter who you are or what background you have!<\/p>\n\ud83d\udca1 Your Mission<\/h2>\n
\ud83d\ude80 Your Daily Business<\/h2>\n
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\ud83e\udd1d Your Skillset<\/h2>\n
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\ud83c\udf31 Growing together – what you can expect at voize<\/h2>\n
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\u2728 Ready to talk? Apply now! \ud83d\ude80<\/h2>\n