{"id":2337,"date":"2026-09-26T02:10:47","date_gmt":"2026-09-26T01:10:47","guid":{"rendered":""},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T23:00:00","slug":"customer-care-representative-remote-teleperformance-usa-802f7","status":"publish","type":"job_listing","link":"https:\/\/africantalents.online\/blog\/poste\/customer-care-representative-remote-teleperformance-usa-802f7\/","title":{"rendered":"Customer Care Representative &#8211; Remote"},"content":{"rendered":"<p>Category : Customer Service\/Support\u00a0About TP\u00a0Teleperformance is a global, digital business services company. We deliver\u00a0the most advanced, digitally powered\u00a0business services to help the world\u2019s\u00a0best brands streamline their business in\u00a0meaningful and sustainable ways.With more than 500,000 inspired and\u00a0passionate people speaking more than\u00a0300 languages, our global scale and local\u00a0presence allow us to be a force of good\u00a0in supporting our communities, our\u00a0clients, and the environment.\u00a0\u00a0Benefits of working with TP include:Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs\u00a0\u00a0Teleperformance and You \u00a0Through a balanced\u00a0high-tech and\u00a0high-touch\u00a0approach\u00a0blended with\u00a0deep\u00a0industry and geographic expertise, we\u00a0make people&rsquo;s lives\u00a0simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the\u00a0best in all that we do. You will become a key contributor in making that happen.\u00a0\u00a0As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. \u00a0Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!\u00a0At this time, Teleperformance can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY\u00a0Use your own Device!This position will allow you to use your own personal device (desktop, laptop or tablet). Devices must have Windows 10 or later, minimum of 4GB RAM, Etherenet LAN connection for Internet. So no need to head into an office, you can work in any quiet &amp; confidential space of your home..what&rsquo;s better? a space AND system you&rsquo;re familiar with, WIN WIN!\u00a0Your ResponsibilitiesAs a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.\u00a0Connect with customers via phone\/email\/chat\/video and or social media to resolve their questions or concernsCalmly attempt to resolve and de-escalate any issuesEscalate interactions when necessary and appropriateRespond to requests for assistance and\/or possible processing paymentsTrack all call related information for auditing and reporting purposesProvide feedback on call issuesUpsell if requiredWe\u2019re looking for fearless people \u2013 people who are inspired to deliver only the best in all that we do.Ability to work remotely in a virtual team environment6 months Customer service experience preferredOver 18 years of ageAbility to type 25 wpmHigh School Graduate or GEDComfort with desktop computer systemProven oral &amp; written communication skillsLogical problem-solving skillsAbility to navigate Windows operating systemsOrganization and work prioritization skillsWork from Home Requirements:Must be able to provide a personal device (desktop, laptop or tablet), with Windows 10 or later, Wired Ethernet LAN connection, Internet Connection (Satellite, wireless and dial-up ISP are not permitted), a minimum of 4GB RAMInternet Requirements:Minimum subscribed download rate equal or exceeds 15.0 MbpsMinimum subscribed upload rate equal or exceeds 5.0 MbpsISP must have no packet loss and ping under 50msInternet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN\u00a0Proof of internet speed requiredClean and quiet workspaceBe Part of Our TP FamilyIt is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.\u00a0We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.\u00a0We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.\u00a0We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.\u00a0Teleperformance is an Equal Opportunity Employer\u00a0<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_promoted":"","_job_location":"Gardiner, ME","_application":"https:\/\/www.themuse.com\/jobs\/teleperformanceusa\/customer-care-representative-remote-4ed69a","_company_name":"Teleperformance USA","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[6],"class_list":["post-2337","job_listing","type-job_listing","status-publish","hentry","job-type-full-time"],"_links":{"self":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-listings\/2337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/media?parent=2337"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-categories?post=2337"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-types?post=2337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}