{"id":2084,"date":"2026-09-26T02:10:37","date_gmt":"2026-09-26T01:10:37","guid":{"rendered":""},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T23:00:00","slug":"customer-service-representative-adaptive-teams-530cf","status":"publish","type":"job_listing","link":"https:\/\/africantalents.online\/blog\/poste\/customer-service-representative-adaptive-teams-530cf\/","title":{"rendered":"Customer Service Representative"},"content":{"rendered":"<p>&lt;p&gt;Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activity\u00e2\u0080\u0094making critical outbound calls, delivering clear info, and keeping everything on track.&lt;\/p&gt;&lt;hr&gt;&lt;p&gt;&lt;strong&gt;About the Company: &lt;\/strong&gt;&lt;span&gt;This is a &lt;em&gt;full time role &lt;\/em&gt;with a partner agency in the self-storage industry, specializing in technology-driven storage solutions. The company enhances the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure, convenient storage options.&lt;\/span&gt;&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;strong&gt;Location:&lt;\/strong&gt;&lt;em&gt; &lt;\/em&gt;El Salvador &#8211; Fully Remote&lt;\/p&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;strong&gt;Your Mission: Day to Day Responsibilities&lt;\/strong&gt;&lt;\/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Make high-volume inbound and outbound auction-related calls using approved scripts&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Clearly explain auction details, deadlines, and next steps&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Document call outcomes and tenant responses accurately in the system&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Complete multiple call attempts and follow required follow-ups&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Handle sensitive or escalated conversations with empathy and professionalism&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Stay compliant with timelines, legal requirements, and internal policies&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Flag trends, issues, or concerns to team leads&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Jump in on additional outbound call projects as business needs shift&lt;\/p&gt;&lt;\/li&gt;&lt;\/ul&gt;&lt;p&gt;&lt;\/p&gt;&lt;p&gt;&lt;strong&gt;Your Toolbox: Skills to be Successful&lt;\/strong&gt;&lt;\/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Previous call center, customer service or outbound calling experience (preferred)&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Strong verbal communication and active listening skills&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Ability to stay calm in high-stress or sensitive conversations&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Comfortable working independently and managing your time&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Basic computer skills and experience with CRM or call systems&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Sharp attention to detail\u00e2\u0080\u0094especially with documentation&lt;strong&gt;&lt;br&gt;&lt;\/strong&gt;&lt;\/p&gt;&lt;\/li&gt;&lt;\/ul&gt;&lt;p&gt;&lt;strong&gt;Your Perks: What&#039;s in it for you&lt;\/strong&gt;&lt;\/p&gt;&lt;ul&gt;&lt;li&gt;&lt;p&gt;Working completely remote&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Location independence&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Weekend bonus&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Training and ongoing support to set you up for success&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;Collaborative, supportive team environment&lt;\/p&gt;&lt;\/li&gt;&lt;li&gt;&lt;p&gt;A role that builds real-world communication and compliance skills&lt;br&gt;&lt;\/p&gt;&lt;\/li&gt;&lt;\/ul&gt;&lt;p&gt;&lt;span&gt;&lt;strong&gt;Important:&lt;\/strong&gt; Please ensure that both your CV\/resume and your video introduction are submitted in &lt;strong&gt;English&lt;\/strong&gt;. Applications with materials provided in any other language &lt;strong&gt;will not be reviewed or considered &lt;\/strong&gt;for the next stages of the process.&lt;\/span&gt;&lt;\/p&gt;&lt;hr&gt;&lt;p&gt;&lt;strong&gt;Why Adaptive Teams?&lt;\/strong&gt;&lt;br&gt;At Adaptive Teams, we don\u00e2\u0080\u0099t just fill positions \u00e2\u0080\u0093 we create pathways to success. Whether you\u00e2\u0080\u0099re a seasoned pro or just starting out, we\u00e2\u0080\u0099re here to help you grow, innovate, and make an impact. If you\u00e2\u0080\u0099re looking for exciting opportunities and, a team that\u00e2\u0080\u0099s as passionate as you are, this is the place to be.&lt;br&gt;&lt;\/p&gt;&lt;hr&gt;&lt;p&gt;&lt;strong&gt;What to Expect from Our Application Process?&lt;\/strong&gt;&lt;br&gt;Once you apply, you\u00e2\u0080\u0099ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to &lt;strong&gt;check your inbox&lt;\/strong&gt; (and &lt;strong&gt;your spam folder&lt;\/strong&gt;, just in case) for further instructions.&lt;br&gt;&lt;br&gt;We understand &lt;strong&gt;your time is valuable&lt;\/strong&gt;, so we strive to keep the assessment process &lt;strong&gt;under 45 minutes&lt;\/strong&gt; whenever possible, though some roles may require a slightly longer time investment.&lt;br&gt;&lt;br&gt;Once selected, you\u00e2\u0080\u0099ll have the chance to &lt;strong&gt;schedule your first interview&lt;\/strong&gt; with our team. We aim to make the process as smooth and transparent as possible, so you\u00e2\u0080\u0099ll always know where you stand.&lt;\/p&gt;Please mention the word **EFFECTUAL** and tag RNjguNjUuMTIyLjEyNQ== when applying to show you read the job post completely (#RNjguNjUuMTIyLjEyNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they&rsquo;re human.<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_promoted":"","_job_location":"Remote","_application":"https:\/\/remoteOK.com\/remote-jobs\/remote-customer-service-representative-adaptive-teams-1136566","_company_name":"Adaptive Teams","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":1,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[],"job-types":[9],"class_list":["post-2084","job_listing","type-job_listing","status-publish","hentry","job-type-freelance"],"_links":{"self":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-listings\/2084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/media?parent=2084"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-categories?post=2084"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/africantalents.online\/blog\/wp-json\/wp\/v2\/job-types?post=2084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}